Terms Of Services

Last Updated: 20 November, 2025                

Welcome to HeatHug™. By accessing or using our website (heathug.site, or any related domain/subdomain), you agree to comply with and be bound by the following Terms of Service. Please read them carefully.


1. General Conditions

By using our site and purchasing from us, you represent that you are at least the age of majority in your region and that the information you provide is accurate and complete.
We reserve the right to refuse service to anyone for any reason at any time.

You agree not to use our products for any illegal or unauthorized purpose.


2. Online Store Terms

You must not transmit any worms, viruses, or destructive code.
A breach or violation of any Terms will result in an immediate termination of your services.


3. Product Information

We strive to display accurate colors, descriptions, and details of the HeatHug™ Wearable Heated Blanket.
However, we do not guarantee that your device’s display will accurately represent product colors or textures.

We may update product details or pricing at any time without prior notice.


4. Pricing & Payments

All prices listed on our website are in USD/EUR (adjust if needed).
Prices may change at any time without notice.

We accept major payment methods through Shopify’s secure checkout system.

You agree to provide current, complete, and accurate purchase and account information for all transactions.


5. Order Processing & Shipping

Orders are processed within the stated timeline on our Shipping Page.
We are not responsible for delays caused by couriers, customs, weather, or incorrect shipping information provided by the customer.

Risk of loss transfers to the customer once the package is handed to the carrier.


6. Returns, Refunds & Exchanges

Our Refund Policy governs returns and refunds. Please refer to it for complete details.


7. Accuracy, Completeness & Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated.
The material is provided for general information and should not be relied upon exclusively for decisions.


8. Optional Tools & Third-Party Services

We may provide access to third-party tools without warranties.
You acknowledge that we provide access “as is” and “as available”.

We are not liable for any issues arising from third-party tools or websites.


9. User Comments, Reviews & Feedback

If you send submissions (reviews, ideas, photos, emails, etc.), you grant us permission to use, edit, publish, or distribute them without restriction.
We reserve the right to remove content we find unlawful, abusive, or offensive.


10. Personal Information

Your submission of personal information is governed by our Privacy Policy.


11. Errors, Inaccuracies & Omissions

Occasionally information may contain typographical errors, inaccuracies, or omissions.
We reserve the right to correct errors and change or update information without notice.


12. Prohibited Uses

You are prohibited from using the site or products for:

  • unlawful purposes

  • infringing on intellectual property rights

  • submitting false or misleading information

  • uploading malware

  • collecting personal data of others

  • spamming or phishing

  • obscene or immoral purposes

Violation may result in termination of your account or legal action.


13. Disclaimer of Warranties

We do not guarantee uninterrupted, secure, or error-free use of our service.

Products are provided “as is” and “as available” without warranties of any kind, expressed or implied.


14. Limitation of Liability

HeatHug™ shall not be liable for:

  • injuries or damages from product misuse

  • delays in shipping

  • technical failures

  • indirect, incidental, or consequential damages

Our total liability shall not exceed the amount you paid for the product.


15. Indemnification

You agree to indemnify and hold HeatHug™, its owners, partners, employees, and affiliates harmless from any claims arising from your use of the website, violation of Terms, or infringement of rights.


16. Severability

If any provision of these Terms is found unlawful, void, or unenforceable, the remaining provisions remain valid.


17. Termination

These Terms remain effective unless terminated.
We may terminate access at any time without notice if you violate any part of the Terms.


18. Governing Law

These Terms are governed by the laws of your business jurisdiction (You can specify: USA, Ireland, UK, etc.).


19. Changes to Terms

We may update or modify these Terms at any time.
Your continued use of our site signifies acceptance of the changes.


20. Contact Information

For questions about the Terms of Service, contact us at:

📧 support@heathug.site